Course Length: 16 hours
Training Location: On-site at your facility
Our 8D Problem Solving Process Tools training workshop provides the skills and knowledge needed for solving problems using the Global 8D industry standard model. This workshop provides an emphasis on the practical use of common problem-solving tools and includes technical concepts, classroom discussion, and hands-on exercises. Teams of participants will perform practical exercises, allowing them to implement the theories in a team-oriented atmosphere. The course may be customized to incorporate your company-specific case studies and documentation if you desire.
At the end of this workshop, the participants will be able to lead or participate as an effective team member a team-oriented problem solving effort, using a time-proven structured problem solving strategy (the 8D method) that gets results by:
Solving problems by finding real root causes
Taking action that permanently removes the problem
To achieve the terminal objective, the participants will learn to:
Describe the benefits of using a structured approach for solving problems.
Compare industry standard problem-solving models including 8D, PDCA, and DMAIC.
Implement the steps of the 8D process to solve a problem.
Identify which problem-solving tools are best used in conjunction with each step of the process.
Perform Pareto and IS/IS NOT analyses for problem identification and description.
Perform root cause analysis using structured brainstorming, 5 whys, cause and effect (fishbone or Ishikawa), run chart, and scatter diagram analyses.
Develop, implement, and verify permanent corrective actions using force field analysis, NGT, action matrix, and error proofing techniques.
Explain basic SPC principles including process capability (Cp, CpK).
Each participant will receive a copy of our 125-page Problem Solving Reference Guide and a flash drive loaded with helpful tools, electronic forms, checklists, templates, and case studies that can be used to enhance problem solving activities.
Day 1 – AM
Day 1 – PM
Day 2 – AM
Day 2 – PM
All APS courses are conducted on-site at our clients’ facilities. The course content may be customized to fit your specific needs. For a free quote or for more information on this course, email us at firstname.lastname@example.org or call us at 610-987-4050.
Learn more about our Problem Solving and Quality Services