to Problem Solving
4 hours (typical)
The Introduction to Problem Solving course provides the participants with an
introduction to the practical use of a team-based problem solving system. This
course is ideal for those employees who may be asked to be an occasional member
of a problem solving team, or for anyone who could benefit from an understanding
of a logic-based problem solving approach. More advanced users may prefer our
8D Problem Solving Process Tools Workshop.
The course materials are based on the Global 8D problem solving model,
however, the course content may be customized to address other industry
standard problem solving models or a proprietary model that is used
within your organization.
At the completion of this workshop, the participants will be able
Describe the benefits of using the formal model for solving
Identify the steps of the 8D problem solving model
Prepare for the problem solving process
Use a team approach
Describe the problem
Implement and verify containment activity
Define root cause
Implement permanent corrective action
Congratulate your team
Identify problem solving tools that may be used in
conjunction with each step
Practical problem solving examples
All APS courses are conducted on-site at our clients' facilities.
The course content may be customized to fit your specific needs. For a free
quote or for more information on this course, email us at
or call Greg Pancerev at 610-987-4054.